Privacy Policy

1. Information We Collect

We only collect information that you voluntarily provide through our contact or inquiry forms, such as:

• Name
• Email address
• Phone number

We also collect data through Google Analytics, which may include:

• IP addresses
• Browser type
• Pages visited
• Time spent on the website
• Other analytical data

2. How We Use Your Information

We use the information collected to:

• Respond to your inquiries and provide services.
• Improve our website and customer experience.
• Analyze website traffic and marketing effectiveness through Google Analytics.
• Send updates related to our services (if consent is given).

3. Data Protection & Retention

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

4. Sharing Your Information

We do not sell, trade, or share your personal information with third parties, except as required by law or to fulfill your requests. However, we use third-party services (such as Google Analytics) to analyze website traffic, and these services may collect and process data according to their own privacy policies.

5. Cookies

Our website may use cookies to enhance user experience and track analytical data via Google Analytics. You can adjust your browser settings to refuse cookies if preferred.

6. Your Rights

Under Australian privacy laws, you have the right to access, update, or request the deletion of your personal data. Please contact us to exercise these rights.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

8. Contact

For privacy-related inquiries, please contact us at shaun@techhero.com.au.